Last Updated: October 2026

 

This privacy policy explains how Silvertown Homes Ltd (SHL) and Greater London Authority and Property Ltd (GLAP) (together, the “Applicant”), who are bringing forward the Thameside West project, and the wider Thameside West project team (together, the “Project Team”), collect, use and protect personal information provided through this website and associated consultation activities.

We are committed to protecting your privacy and handling your personal information in accordance with applicable data protection legislation.

We may update this policy from time to time to reflect changes to our activities or legal requirements.

WHAT WE COLLECT

Through our website, contact forms, newsletter sign-up and consultation activities, we may collect personal information that you choose to provide, including:

• Your name, address, email address and telephone number.
• Feedback, comments and questions submitted through our consultation forms, questionnaires or directly to the Project Team.
• Information provided when registering for consultation events or applying to participate in engagement activities, including the Park Design Group.
• Information relating to participation in the Park Design Group, including workshop attendance, feedback and contributions to discussions.
• Photographs and video recordings taken during consultation events and engagement activities, where applicable.

We may also collect additional information where necessary to organise participation in specific activities, such as accessibility requirements for Park Design Group participants. Where this includes sensitive personal information, it will be handled in accordance with applicable data protection requirements.

We also collect basic technical information about visits to our website, such as IP addresses, browser and device information, and pages viewed, using cookies and similar technologies. Further information is provided in the “Cookies and tracking” section below.

WHAT WE DO WITH THE INFORMATION WE GATHER

Information submitted through our website, contact forms and consultation activities, including the Park Design Group, is shared with relevant members of the Project Team and stored securely.

We use the information we collect for the following purposes:

• To respond to enquiries, questions and feedback about Thameside West.
• To organise and manage public consultation events, workshops and other community engagement activities.
• To review and analyse feedback received during the consultation process and understand local views on the proposals.
• To prepare consultation summaries, reports and other documents relating to the development proposals.
• To manage applications and participation in the Park Design Group, including communicating with participants, organising workshops and recording feedback to inform the design process.
• To administer participation arrangements, to Park Design Group participants where applicable.
• To share project updates and newsletters with people who have signed up to receive them.
• To communicate information about the consultation process and the progress of the Thameside West development.
• To improve our website and understand how it is used.
• To use photographs and video recordings in project communications, including the website and social media, where appropriate permissions or another applicable lawful basis are in place.

Sharing your information

We do not sell your personal information. We only share it with relevant members of the Project Team, professional advisers and service providers who support the website and consultation process. This may include providers of online forms, website hosting, analytics and advertising services, where applicable.

We may also share information with relevant authorities where required by law.

Consultation feedback and community engagement

Feedback collected through our website, consultation events and the Park Design Group may be used to inform the Thameside West proposals and associated consultation reports.

Where comments are included in publicly available consultation materials, we will take appropriate steps to avoid identifying individuals unless they have agreed otherwise.

YOUR RIGHTS

You have a number of individual rights relating to the processing and storage of your personal data. They are:

• The right to be informed
• The right of access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object
• Rights in relation to automated decision-making and profiling

WITHDRAWAL OF CONSENT, ERASURE AND INFORMATION ACCESS

Please contact us using the details below if you wish to:

• Withdraw consent you have previously given.
• Request a copy of the information we hold about you.
• Request the correction or deletion of information we hold about you.

We will normally respond to requests concerning your personal information within one month, in accordance with applicable data protection legislation.

COOKIES AND TRACKING

Cookies are small text files placed on your device when you visit a website. They help websites function properly and can provide information about how visitors use them.

Depending on the technologies used on our website, these may include:

• Essential cookies: These are necessary for the website to function properly.
• Analytics cookies: These help us understand how visitors use the website so we can improve its content and performance.
• Advertising cookies and tracking technologies: These may help us measure the effectiveness of our communications and advertising.

Where we use non-essential cookies, we will ask for your consent before placing them on your device. You can withdraw or change your consent at any time through the cookie settings available on our website.

CONTACT

Thameside West Project Team
[email protected]

FREEPOST RESIDENT CONSULTATION

0800 098 6104